Brand strategy = financial strategy • 30+ years’ strategic practice • Wellington, NZ • Supporting service providers who need strategic clarity for delivery.

Bees working within a hive structure, symbolising how a clear strategic foundation prevents an unclear client brief and supports efficient delivery.

A complete strategic blueprint for your client. ✔

Faster approvals with fewer revisions. ✔

Clear direction that protects your margins. ✔

When an unclear client brief shows your client has no brand strategy

Without a strategic foundation, any brief you write with them quickly turns into an unclear client brief. You can start the work, but you cannot keep it stable or profitable.

Three Recognisable Symptoms.

✔ You write a client brief, then spend weeks revising it because direction keeps shifting.
✔ Messaging clashes between their website, marketing, and sales because there is no shared strategy.
✔ You are pulled into fixing strategy when you should be delivering your core service.

The Strategic Fix

A clear strategic foundation restores direction, removes uncertainty, and stabilises the client brief.

You cannot progress when the client needs strategic clarity, yet the brief keeps turning into an unclear client brief. You are not paid to correct upstream problems, and each revision pulls profit from your delivery.

Service providers meet this barrier often. The client has no brand strategy, so every decision becomes a rewrite, a rebrief, or a delay. You are capable, yet the absence of structure forces you to compensate for problems that should not sit within your remit.

My work is Brand Strategy, only. I build the strategic foundation your client should arrive with, using a disciplined process shaped by three decades of practice. The result is a clear, stable blueprint that aligns their decisions and allows you to deliver efficiently.

I collaborate with you by supplying the upstream strategy your client is missing. You keep the relationship. I provide the clarity that protects your margin and accelerates delivery.

Marty Neumeier observes in A Guide to Agile Strategy, strategic direction governs everything that follows. His article on working without a coherent process reinforces why an unclear client brief blocks clarity at every stage.

Bees entering a hive used as a visual metaphor for upstream strategy that clarifies an unclear client brief.

Benefits of bringing in an upstream brand strategist

Three gains that let you deliver with speed, clarity, and control.

I remove the upstream strategy work that sits behind every unclear client brief, so you can spend your time on the service you are actually paid to deliver.

A clear brand strategy and stable client brief reduce revisions and rework, so your scope stays contained and commercially sound.

With a documented strategic blueprint for your client, decisions stop bouncing back to you and you can lead implementation with calm authority.

Explore how the Brand Strategy Workshop gives your client the clarity you need to begin with confidence.

Simple three step process for your client

A structured way to prevent an unclear client brief.

This process gives your client direction and gives you a brief you can trust.

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Begin the engagement

Your client books the Brand Strategy Workshop. I receive the context. You keep full control of the relationship.

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Complete the strategic work

I guide your client through a structured brand strategy session and produce a clear, stable brief that removes the uncertainty behind every unclear client brief.

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Return to delivery with clarity

You receive a documented strategic blueprint and a client who is aligned, decisive, and ready for your service.

Good. That is simple. That is safe. I can trust this.

Proof that strategic clarity fixes an unclear client brief

Results that remove the unclear client brief from your workflow.

These testimonials demonstrate the level of clarity your client receives before they return to you for delivery.

“Flying Lizard delivered exactly to our briefs, often under tight time constraints. They were quick to understand our sector and produced highly effective work from scratch as well as improving legacy material. Extremely knowledgeable, easy to work with, and consistently reliable.”

Rae Steel, Product Manager, Mainland Poultry Ltd.

“Flying Lizard delivered consistently within a complex organisation and always on time. They respected our standards, communicated clearly about scope and costs, and navigated internal delays with professionalism and ease. The end result was work we were well pleased with.“

Claire Ramsay, Head of Marketing Services, University of Otago

“Dayne delivers clear thinking as well as creative execution. He listens, works to strategy, and adds value well beyond the brief. Reliable, on time, and easy to collaborate with, he improves the work of everyone around him.”

Peter Gale, Director, 1STOP Ltd

See further work and outcomes across a range of client projects.

Why choose me when an unclear client brief is blocking delivery

6 reasons my strategic practice resolves the costs of an unclear client brief.

When your client arrives without a strategic foundation, I provide the clarity that enables your work to begin cleanly and proceed without friction.

Honeycomb structure viewed from beneath with bees walking across it. Image used to illustrate that brand strategy is the underlying structure that supports client-facing service providers and prevents an unclear client brief.

The six reasons.

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Reason 1: Upstream Strategy Completed for You

Your client receives a complete and structured brand strategy before you begin, which removes the uncertainty that sits behind every unclear client brief.

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Reason 2: Strategic Clarity that Functions as Capital

I anchor strategy to financial decision-making so your projects move faster, cost less to manage, and align with a clear governing direction.

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Reason 3: Thirty Years of Commercial Practice

Over three decades I have held senior creative and strategic roles with Cato, Ogilvy One London, Harrods, EDS proposal teams, and high-profile commercial projects such as the Spice Girls identity work, before operating my own twelve-staff studio and specialising exclusively in brand strategy.

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Reason 4: I Stay in My Lane

I do not provide design, development, marketing, or operational systems, which protects your service offering and reinforces your position with your client.

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Reason 5: I Make the Client Own the Strategy

I handle the strategic explanation and the education process so your client understands their direction, which prevents confusion later and reduces the rework created by an unclear client brief.

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Reason 6: A Reliable and Repeatable Workshop Process

The Brand Strategy Workshop delivers a clear, usable document that aligns the client, governs decisions, and allows you to proceed with confidence.

You gain strategic clarity while keeping full control of your client relationship.

View the Brand Strategy Workshop to see the structured process your client receives.

Evidence-Based features your client gains when strategy comes First

Proven strategic foundations that prevent the unclear client brief and remove uncertainty before your work begins.

When a client completes brand strategy upstream, your project becomes faster, cleaner and far more financially efficient.

Your client receives a clear and governed direction that resolves the uncertainty behind every unclear client brief.

Their website, marketing and sales messaging align, which prevents drift, contradiction and unnecessary rework.

Your client understands who they serve and why, which sharpens every input you require to deliver well.

The strategy supplies decision-making rules that reduce revision cycles and safeguard your timelines.

Your client follows a unified messaging system rather than improvising language that slows your approvals.

I manage the education and alignment work so you receive a client who is informed, organised and ready for your service.

Use the Brand Clarity Diagnostic to identify early strategy symptoms before they become an unclear client brief.

Ready for your client to start with clarity rather than an unclear client brief?

Frequently asked questions

Answers to common questions.

Here are some of the questions founders often ask before starting brand strategy help. For other common questions, see the Frequently Asked Questions page.

Will this slow my project down?

No. The strategy workshop is designed to prevent delays later. It usually takes two hours, sometimes slightly longer if the client needs to gather missing financial or customer information. Completing the strategy first removes the unclear client brief that causes rework, revisions, and stalled delivery.

What happens if my client cannot answer parts of the workshop?

If a client lacks essential information, such as pricing logic or target customer data, the session pauses until they gather it. This is normal. We resume the workshop as soon as they are ready, often the next day. This ensures the strategy is accurate and grounded in sound financial logic.

Will involving you confuse the client?

No. Clients welcome a structured conversation when it is professionally led. The workshop clarifies their thinking, aligns their messaging, and gives them ownership of their direction. You receive a clear strategy without needing to guide them through it yourself.

Will I lose control of the client if I bring in a brand strategist?

No. You remain the primary service provider. I complete the upstream strategy so that you can deliver your downstream service with confidence. This strengthens your position because your work begins with clarity rather than with an unclear client brief.

How long does the full brand strategy process take?

The workshop requires two hours. A complete strategic document, visualisation pages, and the client’s editable working file are delivered within forty eight hours of completing the session, unless the client requires additional time to gather information.

What does my client receive at the end of the workshop?

They receive a structured brand strategy document aligned to master-level frameworks from Marty Neumeier, David Aaker, and Ries and Trout. It includes audience, value, positioning, messaging, and direction. They also receive three visualisation pages that reflect their current identity, and the editable working document used to create the strategy.

How do I benefit from this as a service provider?

You begin your work with a clear strategic foundation. This reduces revisions, prevents rebriefing, and accelerates approvals. It removes the cost of fixing an unclear client brief and allows you to focus on the work that earns revenue and protects your margins.

Who pays for the workshop?

Either the client pays directly, or you may choose to book and pay on their behalf. Payment is required before work begins. You remain in full control of your project timeline and client relationship.

If this answers the problem you are facing with your client, begin a direct conversation with me.

This page explains how client-facing service providers can solve an unclear client brief by sending their client for a structured brand strategy workshop before project delivery.

BEGIN A DIRECT CONVERSATION

A clear strategic foundation allows your work to begin with confidence, precision, and financial discipline. If an unclear client brief is slowing your project, bring clarity upstream.

You may also choose to call me directly. All discussions are confidential.

Or you can email me

*All services are billed directly to the client. Prices are exclusive of applicable taxes.